Customer reviews of AffordableCar
At AffordableCar we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 54 customer reviews
Absolutely terrible customer service
By Anonymous on 13 March 2021 | Purchase not verified
Absolutely terrible customer service, travelled from Leicester to Birmingham, appointment had been made for 2.00 after numerous calls, set off, rang at 2.00 advised running late, Will be there for 2.30, all was ok at that point, then all of a sudden 10 mins away receive a text saying he has had to cancel appointment , no phone call at all just a lousy text, gave him a call, no apology, got rude and started swearing, avoid this dealer, imagine the customer service after buying a car if the service was terrible beforehand. Plenty of cars out there with reputable and professional dealers.
By John P on 13 March 2021 | Purchase not verified
Just bought a mazda3 from Affordablecar,A good buying experience no pressure, good honest feedback on car history and a friendly approach to customers I would recommend. Well done Richard and all the staff.
By Ryan W on 12 March 2021 | Purchase not verified
What can I say! The service I received was impeccable! I live just under 100 miles away and was quite nervous in purchasing a car that far away especially whilst in lockdown and can't view the car. Richard was brilliant throughout and I got my new car within a week of speaking to this guy! The car is in amazing condition and the value for my part x was better than any valuation I had on the market! More garages should be like this and will be very interested in dealing again in the future! Many thanks!!
By Robert F on 13 February 2021 | Purchase not verified
Excellent service, Honest adverts, great car. Would recommend to anyone.
Simply the Best!
By Graham S on 17 August 2020 | Purchase not verified
While I was searching the net for a specific vehicle, I was fortunate enough to come across this company who had advertised a vehicle which matched my requirements, although not yet in stock, and only a brief description with no photos, I decided to give them a call to gain some further details, the person I spoke to was helpful and very knowledgable, safe to say within 5 minutes of our conversation, I decided to put a £200 holding deposit, which in his words, would be fully refundable, he promised to send me some photos direct to my mobile, as soon as it arrived, and this was done a few days later, and true to his word it was exactly as he had stated, I made an appointment to call and view the vehicle, and upon arrival at the garage, I was given the keys, and was allowed to check it over, and take an unaccompanied test drive, with no pressure whatsoever to buy. Give them a try you won’t be disappointed.
By Charlotte B on 22 June 2020 | Purchase not verified
Unwilling to negotiate on price at all. Engine light came on after a week and then again after 3 months. Car arrived with air con broken although this was meant to be fixed prior to delivery. Was not very friendly, flexible or forthcoming over email when it came to fixing these issues but did fix eventually (poorly as engine light is back on now). Was unwilling to change tyre although this was requested and that tyre needed replacing after a few months. Never provided evidence of work performed on car although this was requested and promised. Overall very disappointing experience. Wish I bought elsewhere. Would not recommend.
Excellent customer service
By Jade F on 18 May 2020 | Purchase not verified
I am so happy with my car. Thank you, to affordable car, for opening up for a viewing, despite the lock down. It enabled me to return to work as a key worker. They kindly, offered for me to return when things return to normal, after lock-down to complete the MOT.
Great car, great price,great service.
By Geoff A on 28 November 2019 | Purchase not verified
Having spent some weeks searching the market for a low mileage, one owner Jaguar XF at the right price, I found it via Autotrader at Affordable Car. Although a fair distance from my home it was well worth the trip as the car was exactly as described over the phone. I am now the proud owner. The service I received was first class, I have a great car at a great price and received great service. Defiantly a company deserving five stars.
A gem of a trader.
By Aaron S on 06 November 2019 | Purchase not verified
Brought my Type R from RH. Always nerve-wracking buying a performance car. However it is a testament to RH, the quality of the car purchased and his keen eye for selection. The car has since been to the honda boffins for servicing who simple said *no issues". I hope this gives future potential buyers the final push to use affordable car for a vehicle. Looks fantastic next to my NSX. Thank you RH.
By waqas A on 07 March 2019 | Purchase not verified
we just brought a car RED CLIO today for my daughters first car. From the very begingging MICK was great answered all questions that was asked, very friendly peoples definitely reccomend speacially old man KEN treat like a dad. We have one happy daughter. Thank you AFFORDABLE CARS we would definitely use you again.
- 01827 796713 07411 344156
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 16:30|
Appointments Preferred So We Can Give You Our Full Attention.
Out Of Hours Appointment Available On Request.
* Part Exchange Welcome.
* Warranty With Every Vehicle.
* Finance Arranged.
* HPi Checked.
* Cars Immaculately Presented.
* Nationwide Delivery.
* Open 7 Days a Week.
* Relaxed Friendly Environment.
OVER 40 Years Knowledge & Experience Within The Motor Trade.